Last Updated: July 2026
At Healthspace Property, we do things a little differently. For starters, we take a great deal of care when we handle your personal information, doing so in strict compliance with the 13 Australian Privacy Principles (APPs) established under the Privacy Act 1988 (Cth). You can learn more about these principles on the Office of the Australian Information Commissioner (OAIC) website at www.oaic.gov.au.
We have developed a simplified and an extended version of our policy to help you clearly understand how your data is collected, stored, and utilized by us, as well as the purpose behind it. This simplified version provides a quick snapshot. For a thorough breakdown, please scroll down to view our complete Extended Privacy Policy.
This Privacy Policy applies to all personal information collected via our website, currently hosted at https://healthspaceproperty.com.au (and its eventual production domain).
Personal information is any information or opinion that identifies you or by which your identity can be reasonably determined. This may include your name, address, phone number, email address, date of birth, or any other details you provide to access or make use of our services. Under this policy, “personal information” carries the same definition as set out in section 6 of the Privacy Act 1988 (Cth).
We primarily collect personal information directly from you or your authorized representative. This occurs when you interact with us through our website—such as by filling out a contact form, inquiring about a medical property, or subscribing to an email update.
We may occasionally collect personal information from a third party or a publicly available source, but only if:
You have consented to the collection or would reasonably expect us to collect your information this way; or
It is necessary for a specific purpose, such as investigating a privacy complaint.
Your personal information may be collected through the following services used on our website:
User contact and property inquiry forms
Cookies & analytics tools
Email mailing lists
Embedded maps, videos, and external content (e.g., Google Maps)
Social network widgets and integration buttons
Direct marketing tools
RSS feeds
We only collect personal information that is necessary for, or directly related to, our legitimate functions and business activities in providing specialized healthcare and medical real estate services.
We use your personal information solely for the purposes for which it was collected—specifically, to deliver our asset management, leasing, and property advisory services, and to provide an optimized user experience.
We do not disclose your personal information to government agencies, private sector organizations, or any third party unless:
You have given explicit consent.
You would reasonably expect (or have been informed) that information of this type is standardly passed to those entities.
It is required or authorized under Australian law.
It is necessary to prevent or lessen a serious and imminent threat to someone’s life, health, or safety.
It is reasonably necessary for law enforcement functions or protecting public revenue.
Yes. We take active administrative, technical, and physical steps to protect the personal information we hold against loss, unauthorized access, misuse, modification, or disclosure. When your personal information is no longer required for our business operations or legal obligations, it is securely destroyed or permanently de-identified.
Absolutely. You have the right to request access to the personal information we hold about you and ask for corrections if it is inaccurate, out of date, or incomplete. For details on how to make a request, please see our Extended Privacy Policy or contact our Privacy Officer using the details below.
Healthspace Property is strictly guided by the Australian Privacy Principles (APPs). We value your privacy and proactively review our processes to adhere strictly to federal OAIC guidelines.
For any privacy-related inquiries, requests, or corrections, please contact us at:
Address: Healthspace Property, GPO Box 675, Brisbane, QLD, 4001
Office Location: Suite 14A1, 421 Brunswick Street, Fortitude Valley, QLD, 4006
Phone: 07 3257 3363 | 0413 487 630
While our Simplified Privacy Policy offers a high-level snapshot of our data practices, this Extended Privacy Policy provides a comprehensive explanation of how Healthspace Property handles your personal data. If any part of this policy requires clarification, please reach out to us at our designated privacy email.
As an Australian-based organization, we comply with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). These principles govern how we collect, use, disclose, secure, and dispose of your personal data, as well as your rights to access and correct that data.
We collect personal information to supply you with specialized real estate products, leasing services, medical asset management solutions, or industry insights.
User Contact Forms: When you submit an inquiry through our website, we collect your contact information (name, email, phone number, and message context) to respond to your query. We may also use this information to follow up regarding relevant real estate services aligned with your original request.
Mailing Lists: If you opt-in to our newsletters or updates, you consent to receive communications regarding our properties, market insights, and company updates. We strictly adhere to the Spam Act 2003 (Cth) and guidelines from the Australian Communications and Media Authority (ACMA). You may unsubscribe at any time using the link in the email.
RSS Feeds: If you choose to utilize an RSS service provided on our site, any automated data processing occurs via your third-party RSS Reader/Aggregator software. Healthspace Property does not manage, track, or assume liability for your local RSS software setup.
Our website uses cookies and digital identifiers to optimize site performance. These generally fall into three categories:
Site Performance Indicators: Tools that help us understand how visitors navigate our site so we can resolve technical issues and enhance functionality.
Analytics Cookies: Tracking mechanisms that compile anonymous statistical data about page popularity, traffic patterns, and overall user interaction.
Advertising Cookies: Tokens used to understand what types of medical real estate properties or services interest you, ensuring any subsequent marketing is tailored and relevant.
Managing Cookies: You can adjust your web browser settings to disable cookies at any time. Please note that disabling cookies may affect the display or operation of certain features on our website.
Our website features embedded content that relies on external servers.
Maps & Videos: Features like Google Maps or embedded videos are hosted directly by third parties. Your interactions with these elements are governed strictly by the respective privacy policies of those external providers (e.g., Google’s Privacy Policy).
Social Media Widgets: Clicking on social sharing buttons, widgets, or links (such as Facebook, Instagram, or LinkedIn) transfers interaction data to those networks according to their terms. Activities like “Liking” or “Following” our profiles may display publicly on your social media accounts.
We do not sell, rent, or trade your personal information. In accordance with APP 6, your data is only used or disclosed for the primary purpose for which it was collected, or for directly related secondary purposes that you would reasonably expect.
We will not pass your information to external parties unless:
You have explicitly consented to the disclosure.
It is legally required, authorized, or compelled by an Australian court, tribunal, or enforcement body.
It is necessary to protect the life, safety, or health of an individual or the public.
We may utilize your information to send you targeted property marketing communications tailored to your specified interests or general location. If you do not wish to receive direct marketing material, every promotional email we send includes a clear, accessible “Unsubscribe” link at the bottom. Clicking this link will instantly remove you from that marketing registry.
We take reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, complete, and up to date. If your details change or you notice an error in our records, please notify us at our contact email so we can promptly update our database.
Healthspace Property applies multi-layered technical and organizational security measures to safeguard your data against loss, unauthorized access, modification, exposure, or misuse. These measures include password protection protocols across all IT infrastructure, restricted employee access, and secure cloud environments.
When your personal data is no longer required for its original purpose or statutory record-keeping obligations, it is securely destroyed or permanently de-identified through standard digital wiping or shredding procedures.
To facilitate efficient digital services, some personal information may occasionally be securely stored with or disclosed to overseas third-party service providers (such as cloud storage, CRM infrastructure, or software partners). As required by APP 8, we take reasonable steps to ensure that any international recipient protects your data with privacy safeguards that match or exceed the standard of the Australian Privacy Principles.
Under Australian privacy laws, you have the right to request access to the specific personal information we hold about you. To protect your security, we will require verification of your identity before releasing any records.
Exceptions: Please note that under the Privacy Act, we may refuse access in specific circumstances—such as where providing access would unreasonably impact the privacy of another individual, compromise legal proceedings, or pose a threat to health and safety. If we refuse a request, we will provide you with a written notice detailing our legal reasoning.
If you have questions, concerns, or wish to lodge a formal complaint regarding a potential breach of the Australian Privacy Principles or this policy, please contact our Privacy Officer directly via email at info@healthspaceproperty.com.au. We take all complaints seriously and will respond within a reasonable timeframe (typically within 30 days) to resolve the matter transparently.
If you remain unsatisfied with our internal resolution process, you have the right to escalate your complaint to the federal regulator:
Office of the Australian Information Commissioner (OAIC)
Address: GPO Box 5218, Sydney, NSW, 2001
Website: www.oaic.gov.au
Phone: 1300 363 992
For all privacy matters, please reach out via the following channels:
Healthspace Property
Staging Site Reference: https://healthspaceproperty.com.au
Mailing Address: GPO Box 675, Brisbane, QLD, 4001
Physical Address: Suite 14A1, 421 Brunswick Street, Fortitude Valley, QLD, 4006
Phone: 07 3257 3363 | 0413 487 630
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